Short answer: ServiceM8 is full job management software: scheduling staff, quotes, invoices, job cards and payments, priced by how many jobs you create each month. It already includes online booking and enquiry forms. MissedCalls does one part of that, getting enquiries and bookings in and following them up, without the rest. If you run your jobs in ServiceM8 and you're happy with it, use its built-in booking forms; you don't need MissedCalls. If you only want customers to book and enquire easily, without learning job management software, MissedCalls is the simpler option.
Prices last checked 3 November 2026. ServiceM8 changes its plans from time to time, so check their site for current pricing.
At a glance
| ServiceM8 | MissedCalls | |
|---|---|---|
| What it is | Job management software for field service businesses | Your quote and booking form, Lead Inbox app and follow-ups |
| Best for | Businesses managing staff, jobs, quotes and invoices in one system | Businesses that want more bookings and enquiries without new software to learn |
| Monthly price | Free for up to 30 jobs (1 user), then $29 to $349 a month including GST, based on jobs per month | $29 to $129 a month including GST, with no job limits |
| Online booking and enquiry forms | Included, through its add-ons | The core of the product |
| Invoicing, job cards, staff scheduling | Yes | No. Keep using what you use now |
| Setup | Do it yourself, or pay a ServiceM8 partner | Set up for you, no setup fee |
| Phone app | Built for iPhone and iPad | Works on any phone from the home screen, no app store needed |
| Automatic quote and review follow-ups | Depends on plan and add-ons | Included on Premium |
How ServiceM8 works
ServiceM8 runs your whole job from enquiry to payment: booking the job, scheduling staff, quoting, job notes and photos, invoicing and getting paid. You pay by how many jobs you create each month, with unlimited staff on paid plans.
ServiceM8's published Australian plans are Free (up to 30 jobs a month, 1 user), Starter $29 (50 jobs), Growing $79 (150 jobs), Premium $149 (500 jobs) and Premium Plus $349 (1,500+ jobs) a month.
It also includes online booking: a simple enquiry form and more advanced booking forms you can link from your website, Facebook page and Google listing, with enquiries landing in your ServiceM8 inbox.
How MissedCalls works
MissedCalls gives you a branded quote and booking form for your Google Business Profile, website, Facebook and Instagram. Customers tap through the job, add photos, and book a time or request a quote. You get an instant alert in the Lead Inbox app, and follow-ups go out automatically.
All prices include GST.
- Basic, $29 a month: enquiry form with photos and your questions, plus the Lead Inbox app
- Standard, $79 a month: adds online bookings with real availability, deposits, confirmations and reminders
- Premium, $129 a month: adds automatic quote follow-ups, invoice reminders, Google review requests and service reminders
We set it up for you, with no setup fee and no lock-in contract. See pricing for full details.
When ServiceM8 is the better choice
- You manage staff and jobs and want scheduling, job cards, quoting and invoicing in one place
- You already use ServiceM8. Its own booking forms send enquiries straight into your jobs, so adding MissedCalls would just mean two systems
- Your team works on iPhones and iPads and you want everything on the job in one app
When MissedCalls is the better choice
- You don't need job management software. You already invoice with Xero, MYOB, a spreadsheet or your accountant, and just want more enquiries turned into jobs
- You tried job management software and found it too much to set up and keep using
- You want it done for you. We build your form with your services, questions and branding
- You're not a trade business. MissedCalls works for any small business that takes enquiries or bookings, not just field service
- Your team uses Android phones as well as iPhones
Frequently asked questions
Does ServiceM8 have online booking?
Yes. ServiceM8 includes a simple online enquiry form and more advanced online booking forms through its add-ons. Enquiries arrive in your ServiceM8 inbox. If you already use ServiceM8, its own forms are usually the best choice.
How much does ServiceM8 cost?
ServiceM8's published Australian plans are free for up to 30 jobs a month for one user, then $29 for 50 jobs, $79 for 150, $149 for 500 and $349 for 1,500 or more a month. Prices last checked November 2026.
Can I use MissedCalls with ServiceM8?
You can, but most ServiceM8 users don't need to, because ServiceM8 already includes booking and enquiry forms. MissedCalls suits businesses that don't use job management software.
Is MissedCalls job management software?
No. MissedCalls handles the front end: your quote and booking form, an inbox app for every enquiry, and automatic follow-ups. It doesn't do staff scheduling, job cards or invoicing.
Is there a contract with MissedCalls?
No. There's no lock-in contract and no setup fee. Plans start at $29 a month.